At Zappyx, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you access our website, make a purchase, or interact with our services.

Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, phone number, email address, and shipping/billing address
• Order Details: Purchase history, transaction details, and payment confirmations
• Account Information: Login credentials and account preferences
• Usage Data: IP address, browser type, device details, and website interactions
• Customer Support Data: Information shared during communication with our team

How We Use Your Information

Your information is used for the following purposes:

• To process and fulfill your orders
• To manage your account and provide customer support
• To send order updates, notifications, and service-related communication
• To improve website functionality and user experience
• To prevent fraud and enhance security
• To send promotional offers (only if you opt-in)

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features of the website.

Sharing of Information

We may share your information only in the following cases:

• With payment gateways and banks to process transactions
• With logistics partners for order delivery
• With service providers (hosting, analytics, support tools)
• When required by law or regulatory authorities

We do not sell or rent your personal information to third parties.

Data Security

We implement reasonable security measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute protection of information transmitted online.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights

You may have the right to:

• Access or review your personal data
• Request correction of inaccurate information
• Request deletion of your data (subject to legal obligations)
• Opt out of marketing communications

To exercise your rights, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

Email: support@zappyx.in